Welcome to 5thAvenueDog!

5th Avenue Dog Logo

All Natural. Lightly Cooked. Balanced & Complete

Shipping & Returns

We take great pride in the dog food quality, freshness and the design of our delivery program. If you are unhappy we will do anything we reasonably can to resolve the issue. Most issues will be resolved by giving store credit. However, since our product is perishable we cannot accept return deliveries and all sales are final. If there is an issue you need to contact us within 24 hours of the shipment arriving at your selected address. Please contact us. Our promise is we will work with you to find a mutually acceptable solution. Please allow 12-24 hours for a response.

Our dog food is shipped via FedEx to a major city near the destination where it could be released to delivery services for final delivery. Every delivery is sent overnight delivery for freshness. We use insulated boxes and other packing materials that guaranty the dog food arrives at your address frozen and ready to store. We live in the desert and it seems to work here. We can only ship to a street address, not a P.O. Box. We suggest you consider shipping to your place of work to make sure the food arrives to you as quickly as possible.

This is a frozen dog food and it is important to retrieve the box and keep it cold. Each box will weigh approximately 25 pounds.

Any order placed after 12pm PST will go out the following business day unless the following business day is a Friday or holiday. In those cases, the order will go out on Monday to arrive to you Tuesday. 

Orders are typically filled within 12 hours of receipt. If you wish to cancel an order, you need to contact us before the package has been delivered to our shipping partner. Please call 602.571.8384 with any questions.

Contact Us

5th Avenue Dog, 500 North Estrella Parkway Ste B2/499, Phoenix AZ 85040

Call us now: (602) 571-8384

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